Policy of Confidentiality
GDPR -Protection of your personal data
Data controller
This site is published by Ludivine PLOUZEAU, self-employed entrepreneur registered under number 93014344100010, whose headquarters is located at 2 bis rue des Combattants en AFN, 37250 SORIGNY, FRANCE.
Contact : flepourtous.online@gmail.com
Data collected
We collect and process the following data:
- Contact form : Name, first name, email address, message.
- User registration : : name, first name, email address, password (encrypted)..
- Making an appointment : : name, first name, email, telephone, date and time chosen (recorded in our database and on the administrator's Google calendar)..
- Payment : information necessary for payment processing (transmitted directly and only to Stripe or PayPal – no banking data is stored on this site)..
- Cookies : only a technical session cookie (PHPSESSID)..
Purpose of processing
The data collected is used to:
- Manage and respond to your requests via the contact form.
- Manage your appointments and sync them with the administrator's calendar.
- Process your payments via Stripe/PayPal.
- Ensure the proper technical functioning of the site.
Legal basis for processing
- Execution of a contract : account creation, appointment booking, payment..
- Consent : use of the contact form..
- Legal obligation : conservation of accounting documents (invoices, payments)..
- Legitimate interest : proper technical functioning of the site (session cookie)..
Data retention period
- Contact data : : kept for 3 years from the last contact..
- User accounts : : deleted 3 years after the last activity (except legal obligation)..
- Appointment : kept for 3 years after the date of the appointment..
- Session cookie : : deleted when closing the browser..
Data recipients
Your data is only accessible by Ludivine PLOUZEAU as a self-employed person.
They may be transmitted to strictly necessary technical service providers:
- Site hosting: OVH
- Payment: Stripe and PayPal
- Calendar: Google Calendar
Data transfer outside the European Union
Your data may be transferred outside the European Union only when necessary for the provision of our services (e.g. Google Calendar).
They apply guarantees that comply with the GDPR, in particular via standard contractual clauses validated by the European Commission.
Cookies
This site only uses a technical session cookie (PHPSESSID) to ensure the proper functioning of the site.
- Type : Technical session cookie
- Purpose : maintain your navigation and actions from one page to another
- Lifetime : deleted when closing the browser
- Consent : not required (cookie strictly necessary for the operation of the site)
No advertising or tracking cookies are used.
When using the payment module, Stripe and PayPal may set their own cookies necessary for secure transaction processing.
Your rights
In accordance with the GDPR, you have the following rights regarding your personal data:
- Access, rectification, deletion of your data,
- Limitation or opposition to processing,
- Portability of your data (export on request).
To exercise your rights, you can contact us at the following address: flepourtous.online@gmail.com
In the event of a dispute, you can lodge a complaint with the CNIL (National Commission for Information Technology and Liberties) or any other competent authority : https://www.cnil.fr.